Frequently Asked Questions (FAQ)

๐Ÿ”„ What are face-changing keychains?

Face-changing keychains are interactive keychains that flip/rotate to reveal different characters, moods, or expressions. One keychain, many vibes โœจ

๐Ÿ›  How does the face-changing mechanism work?

It works with a smooth manual flip/rotate mechanism. No batteries ๐Ÿ”‹, no electronics - just flip and enjoy.

๐Ÿ’ช Are the keychains durable?

Yes! Our keychains are made using sturdy materials suitable for everyday use. Handle with normal care and theyโ€™ll last long ๐Ÿ’ฏ

๐ŸŽ’ Can I use them daily?

Absolutely! Attach them to:

  • Keys ๐Ÿ”‘
  • Backpacks ๐ŸŽ’
  • Handbags ๐Ÿ‘œ
  • Bike keys ๐Ÿ›ต
  • Or even use them as desk dรฉcor ๐Ÿ–ค

๐ŸŽ Are these good for gifting?

Totally! CharmDock keychains make great gifts for:

  • Birthdays ๐ŸŽ‚
  • Anime fans ๐Ÿง 
  • Superhero lovers ๐Ÿฆธ
  • Friends & couples ๐Ÿ’ซ

๐Ÿ“ธ Will the product look exactly like the pictures?

Yes ๐Ÿ‘
Youโ€™ll receive the same product shown on our website. Minor color variations may occur due to screen or lighting differences.

๐Ÿšš Where do you ship?

We currently ship all across India ๐Ÿ‡ฎ๐Ÿ‡ณ.

โฑ How long does delivery take?

Orders are usually delivered within 3โ€“7 working days, depending on your location.

๐Ÿ“ฆ How can I track my order?

Once shipped, youโ€™ll receive a tracking link via SMSย  / Email ๐Ÿ“ฒ

๐Ÿ” Do you accept returns?

We accept returns or replacements only for damaged or incorrect items.

๐Ÿงพ What if I receive a damaged product?

Donโ€™t worry โค๏ธ
Please contact us within 48 hours of delivery and share:

  • An unboxing video ๐ŸŽฅ
  • Clear product photos ๐Ÿ“ท

Our team will assist you quickly.

โŒ Can I cancel my order?

Orders can be cancelled only before shipment.
Once shipped, cancellation is not possible.

๐Ÿ’ณ What payment methods do you accept?

We accept:

  • UPI ๐Ÿ“ฑ
  • Debit / Credit Cards ๐Ÿ’ณ
  • Net Banking ๐Ÿฆ
  • Wallets ๐Ÿ‘›

๐Ÿ’ต Is Cash on Delivery (COD) available?

COD availability depends on your location and order value. If available, it will appear at checkout.

๐Ÿงผ How do I take care of my keychain?

To keep it looking new โœจ:

  • Avoid dropping from heights
  • Do not force the flip mechanism
  • Keep away from water ๐Ÿ’ง

๐Ÿ“ฉ How can I contact CharmDock?

You can reach us anytime via:

We usually respond within 24 hours โฐ.